# docs/process — business-process playbook (map section C10)

Home of the `C10 «Бизнес-процессы (общее)»` section. Defines the tooling Лидерра
uses to model, automate and analyze business processes.

## Toolset

| Tool | Role | Status |
|---|---|---|
| **operations plugin** | 9 skills — `process-doc`, `process-optimization`, `change-request`, `capacity-plan`, `compliance-tracking`, `risk-assessment`, `runbook`, `status-report`, `vendor-review`. | installed — `operations@knowledge-work-plugins` v1.2.0 |
| **process-modeling skill** | Model a to-be process — BPMN 2.0, process maps, customer-journey / value-stream, RACI, state-machines. | installed — self-authored skill |
| **process-analysis skill** | Analyze an as-is process — discovery from code/audit-logs, bottlenecks, traceability, BP metrics. | installed — self-authored skill |
| **n8n-mcp** | Workflow-automation engine. | **deferred** — see below |
| mermaid · architecture-patterns · CCPM · product-management · writing-plans | Reuse — diagram render · DDD process boundaries · requirements→process traceability · process specs/metrics · process decomposition. | reuse — cross-referenced into C10 |

## Boundaries (which tool for which job)

- **Documenting a process / a change to it / capacity / generic optimization** →
  the **operations** plugin skills (`process-doc`, `change-request`,
  `capacity-plan`, `process-optimization`, …).
- **Designing a to-be process model** (formal BPMN 2.0, swimlane, state-machine) →
  the **process-modeling** skill — which delegates *rendering* to the **mermaid**
  skill (operations and process-modeling emit Mermaid source; mermaid renders —
  OPS1/BPMN1).
- **Reverse-engineering an as-is process from the Лидерра codebase** → the
  **process-analysis** skill (discovery from `routes/`, `app/Jobs`, `audit_*`
  tables — what the generic `process-optimization` skill cannot do; OPS5).
- The operations `capacity-plan` skill plans **cross-functional business-process**
  capacity; dev-team sprint capacity is product-management `/sprint-planning` (OPS2).
- The operations `change-request` skill = a **business-process** change; an
  architecture decision is an ADR (adr-kit); a normative-doc edit is
  claude-md-management (OPS3).
- process-analysis finds **business-process** bottlenecks; **code/runtime**
  performance is `perf-analyzer` / `analysis:bottleneck-detect` (PA1).

## n8n-mcp — why deferred

n8n-mcp builds workflows for the n8n platform. The Лидерра stack has **no n8n** —
the process engine is the Laravel queue (Redis) + events/jobs. Adopting n8n as
portal infrastructure is an architecture decision, not a tooling pick. n8n-mcp is a
**reserved slot**: registered in the Tooling registry as *pending*, installed by a
separate severable task when (and if) n8n is adopted via its own ADR. See the C10
plan's "Deferred Task".