diff --git a/app/app/Http/Controllers/Api/SupportRequestController.php b/app/app/Http/Controllers/Api/SupportRequestController.php
new file mode 100644
index 00000000..fe1d7598
--- /dev/null
+++ b/app/app/Http/Controllers/Api/SupportRequestController.php
@@ -0,0 +1,55 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Http\Controllers\Api;
+
+use App\Http\Controllers\Controller;
+use App\Mail\SupportRequestMail;
+use App\Models\SupportRequest;
+use App\Models\User;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Log;
+use Illuminate\Support\Facades\Mail;
+
+/**
+ * G7-A: приём клиентских заявок в техподдержку. Запись в БД — основной канал;
+ * письмо в поддержку — best-effort (сбой SMTP не валит запрос, паттерн G1 sendCode).
+ */
+class SupportRequestController extends Controller
+{
+    public function store(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'name' => 'required|string|max:255',
+            'contact' => 'required|string|max:255',
+            'message' => 'required|string|max:5000',
+        ]);
+
+        /** @var User $user */
+        $user = $request->user();
+
+        $supportRequest = DB::transaction(function () use ($user, $validated): SupportRequest {
+            DB::statement('SET LOCAL app.current_tenant_id = '.(int) $user->tenant_id);
+
+            return SupportRequest::create([
+                'tenant_id' => $user->tenant_id,
+                'user_id' => $user->id,
+                'name' => $validated['name'],
+                'contact' => $validated['contact'],
+                'message' => $validated['message'],
+            ]);
+        });
+
+        // Письмо — best-effort: заявка уже в БД, сбой почты не теряет её и не валит запрос.
+        try {
+            Mail::to(config('services.support.email'))->queue(new SupportRequestMail($supportRequest));
+        } catch (\Throwable $e) {
+            Log::warning('SupportRequestMail queue failed', ['id' => $supportRequest->id, 'error' => $e->getMessage()]);
+        }
+
+        return response()->json(['ok' => true], 201);
+    }
+}
diff --git a/app/routes/web.php b/app/routes/web.php
index 806711ff..b4965d85 100644
--- a/app/routes/web.php
+++ b/app/routes/web.php
@@ -230,6 +230,9 @@ Route::middleware(['auth:sanctum', 'tenant'])->group(function () {
     Route::get('/api/dashboard/summary', 'App\Http\Controllers\Api\DashboardController@summary');
 });
 
+// G7-A: клиентские заявки в техподдержку.
+Route::middleware(['auth:sanctum', 'tenant'])->post('/api/support-requests', 'App\Http\Controllers\Api\SupportRequestController@store');
+
 // Сделки — single-resource CRUD + bulk + export. J1 (Sprint 3F, audit):
 // auth:sanctum + tenant. tenant_id берётся из auth()->user()->tenant_id
 // (SetTenantContext), НЕ из параметра запроса — закрывает кросс-tenant утечку.
diff --git a/app/tests/Feature/Support/SupportRequestControllerTest.php b/app/tests/Feature/Support/SupportRequestControllerTest.php
new file mode 100644
index 00000000..01db4397
--- /dev/null
+++ b/app/tests/Feature/Support/SupportRequestControllerTest.php
@@ -0,0 +1,57 @@
+<?php
+
+declare(strict_types=1);
+
+use App\Mail\SupportRequestMail;
+use App\Models\SupportRequest;
+use App\Models\Tenant;
+use App\Models\User;
+use Illuminate\Support\Facades\Mail;
+
+use function Pest\Laravel\actingAs;
+use function Pest\Laravel\postJson;
+
+beforeEach(function () {
+    $this->tenant = Tenant::factory()->create();
+    $this->user = User::factory()->create(['tenant_id' => $this->tenant->id]);
+});
+
+it('создаёт заявку в БД и ставит письмо в очередь', function () {
+    Mail::fake();
+    actingAs($this->user);
+
+    postJson('/api/support-requests', [
+        'name' => 'Иван',
+        'contact' => '+79991234567',
+        'message' => 'Не приходят лиды.',
+    ])->assertCreated()->assertJson(['ok' => true]);
+
+    $row = SupportRequest::query()->where('tenant_id', $this->tenant->id)->first();
+    expect($row)->not->toBeNull()
+        ->and($row->user_id)->toBe($this->user->id)
+        ->and($row->name)->toBe('Иван')
+        ->and($row->contact)->toBe('+79991234567')
+        ->and($row->message)->toBe('Не приходят лиды.');
+
+    Mail::assertQueued(SupportRequestMail::class, fn (SupportRequestMail $m) => $m->hasTo(config('services.support.email')));
+});
+
+it('валидирует обязательные поля (422)', function () {
+    Mail::fake();
+    actingAs($this->user);
+    postJson('/api/support-requests', ['name' => '', 'contact' => '', 'message' => ''])
+        ->assertStatus(422)
+        ->assertJsonValidationErrors(['name', 'contact', 'message']);
+});
+
+it('не теряет заявку при сбое почты', function () {
+    Mail::shouldReceive('to')->andThrow(new RuntimeException('smtp down'));
+
+    actingAs($this->user);
+
+    postJson('/api/support-requests', [
+        'name' => 'Пётр', 'contact' => 'p@example.org', 'message' => 'Вопрос.',
+    ])->assertCreated();
+
+    expect(SupportRequest::query()->where('tenant_id', $this->tenant->id)->count())->toBe(1);
+});